Privacy policy

Last modified: 29 May 2017

Privacy Policy

1. Who is responsible for managing my information?

2. Definitions

3. Data Protection Legislation

4. What personal information do we collect?

5. How will we use your personal information?

6. Who will we share your information with?

7. Where we store your data?

8. How do we collect your personal data?

9. How long will we hold your information for?

10. Use of your personal data by other users

11. Sensitive personal data

12. Storage and security of your personal data

13.Your rights

14. Updating Personal Information

15. Marketing communications from us and third parties

16. Link to other sites

17. Website Payments

18. Cookies

19. Our commitment to security

20. How do we update this privacy policy?

21. Queries and Requests

1. Who is responsible for managing my information?

www.joboundu.com (also referred to in this notice as the "Site" and the “Services”) is owned and maintained by Hire Creative Industry Ltd trading as Joboundu (also referred to in this notice as "we”, "us" or “our”), a company registered in England and Wales under company number 09723188 with a registered office at Collective Temperance Hospital, 110, Hampstead Road, London, England, NW1 2LS.

We are responsible for the collection and proper management of any personal information you submit. We will keep your personal details secure and use the information you provide consistently with applicable privacy and data protection laws and the terms of this Privacy Policy.

This data protection and Privacy Policy provides information on the type of personal information we collect,  how we use personal data relating to users of our site and services, what it is used for and the rights you have in relation to this information. This privacy notice also contains information on marketing activities and the use of cookies on our Site.

By using our Site and Services, you accept the terms of this Privacy Policy. This Privacy Policy should be read in conjunction with our terms of use as they apply to you:

For Terms & Conditions  see here.

For Website Terms of Use see here.

We may change this policy occasionally by updating this page. You should therefore check this page from time to time to ensure that you are happy with any changes. Your continued access and use of this site  and services will mean that you agree to our current Privacy Policy. Please note that Privacy Policies contain specific information regarding how companies process your sensitive personal information, and also information to set out the circumstances under which they may transfer data outside the European Economic Area. By using our site and services you consent to us processing your personal information as set out in our Privacy Policy and our related Terms of use.

2. Definitions

"You"                         means the user of our Site and Services;

"We, us and our”        means Hire Creative Industry Ltd trading as Joboundu, whose trading

address and registered office is Collective, 110 Hampstead Road, London, England, NW1 2LS. Registered in England and Wales, Company Number 09723188;

"Services"                 means all the services available at www.joboundu.com

"Site"                         means the   site located at www.joboundu.com.

3. Data Protection Legislation

Hire Creative Industry Ltd trading as Joboundu is your Data Controller. We regard the lawful and correct treatment of your personal information by us as very important to our business. To this end we fully endorse and adhere to data protection law in the UK. As your Data Controller, Hire Creative Industry Ltd trading as Joboundu has notified its activities to the Office of the Information Commissioner as required under the Data Protection Act 1998, and can be found in the Data Protection Public Register.

Here are the details that the Data Protection Act 1998 says we have to give you as a 'data controller':

Our site address is: www.joboundu.com 

Our company name is: Hire Creative Industry Ltd

Our registered address is: Collective Temperance Hospital, 110, Hampstead Road, London, England, NW1 2LS

4. What personal information do we collect?

We collect personal information from you when you sign-up to or otherwise use our Site and Services. We may also collect information from you if you access or use our Site's other features and communicating with us directly. We may process data including the following personal information about you, where supplied: Name (first and last name), gender, date of birth, address(es), email, telephone number(s), information pertaining to disability and ethnicity, IP address, photographs, video and audio clips and career history.

Please note, that as many of our Services are primarily promotional tools, personal data included in these public profiles may be accessible by other users of the Site and Services and/or the public via wide circulation or redistribution, and via our historical archives. Therefore you should never include any personal data on your profile that you would wish to remain private.

We also collect website usage information. We do this using cookies (see section 14 below).

5. How will we use your personal information?

We (or third party data processors acting on our behalf) may collect, store, use and share your personal information. We require this information to understand your needs and provide you with a better service, and in particular for the following purposes:

  1. Visiting our Site: if you visit our Site, we will log your IP address and  aggregate details about site usage;
  2.  to provide you with the information, products and services you ask for, and honour any contract you have with us;
  3. Registration and subscription details: if you register with us and/or subscribe to certain Services, your registration and subscription details will be retained by us for the purposes of administering your account. Details we process for this purpose include: your name, address, email address and account passwords*****. Where required for our Services, your payment details will be collected and used by our third party payment provider for administering payments on our behalf. We may access such details to address any queries or confirm payments.
  4. Collect your date of birth to confirm you are over 18 years old.
  5. Our Services, including making your public profile information available to other users of the Services: if you upload a profile and other content, this will be visible to other users in accordance with the Services we provide to them. The information included within your profile varies depending on what type of user you are. Some information is required, and some is optional – this will be made clear at the point the information is requested. You will have the choice whether your telephone number is made visible to other registered users. Your email and postal addresses are not visible to other users and your telephone number is not visible to unregistered and registered users (unless you voluntarily enter any of these details in a free text field). Your profile may be picked up by third party search engines, such as Google. We will not publish your real age, but if you are an actor or other candidate, you may be required to provide a playing age.
  6. Allow you to use our interactive services if you want to
  7. Tell you about other goods and services that might interest you. We will also let other people do this, and we (or they) may contact you.
  8. to answer your enquiries or otherwise communicate with you;
  9. internal record keeping;
  10. to notify you of other products and/or services that we think will be of interest to you (you can unsubscribe from these communications at any time);
  11. to improve our Site and services;
  12. to verify your identity;
  13. for market research and analysis;
  14. If you are a new customer, you will only be contacted if you agree to it.

Please note: We don't identify individuals to our advertisers, but we do give them aggregate information to help them reach their target audience, and we may use information we have collected to display advertisements to that audience.

6. Who will we share your information with?

In order to provide you with the products and services that we offer we may share your information with carefully selected and trusted third parties in the following circumstances:

  1. subcontractors assisting us in providing our Site and Services to our users;
  2. website administration and maintenance, and quality control;
  3. third parties who are involved in furthering research and technology in areas connected with our services.
  4. complying with the law, or to enforce our Terms and Conditions or to protect the rights, property, or safety of ourselves, our customers or other third parties.
  5. checking your compliance with our terms and conditions;
  6. investigating complaints and conducting risk assessments; and
  7. we may also disclose your personal information to third parties in the event we sell or buy business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  8. if we have a legal obligation to do so, or in order to protect other people's property, safety or rights
  9. We can exchange information with others to protect against fraud or credit risks.

Wherever possible only information contained within your public profile would be released to such third parties.

7. Where we store your data?

The information that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA) in certain circumstances. For example, if we contract with service providers based outside the EEA, or if any of our servers are at any time based outside the EEA (including 'cloud' service provision). Where we would have to disclose your personal information to third parties, in any circumstances, we will take the appropriate steps to ensure that such third parties are responsible and trusted and that your personal information will be treated in accordance with this Privacy Policy, and to UK Data Protection standards or equivalent.

By giving us your personal data, you agree to this arrangement. We will do what we reasonably can to keep your data secure.

Payments will be encrypted. If we give you a password, you must keep it confidential. Please don't share it. Although we try to provide protection, we cannot guarantee complete security for your data, and you take the risk that any sending of that data turns out to be not secure despite our efforts.

8. How do we collect your personal data?

We collect the majority of personal data directly from you. Other information about you, eg. your previous roles or productions, may be collected from publicly available sources.

9. How long will we hold your information for?

We have a system of retention periods in place to ensure that your information is only stored whilst it is required for the relevant purposes or to meet legal requirements. Where your information is no longer required, we will ensure it is disposed of in a secure manner.

10. Use of your personal data by other users

Personal data within your profile, or otherwise submitted by you as content for the Site, may be accessed by other users in accordance with the Services provided to them. Whilst we seek to ensure all users agree to our terms and conditions, we are not responsible for the use or misuse of your personal data by other users.

However, you may report to us if you experience any misuse of your personal data by any other user or third party in relation to our Site or Services. We may, at your expense, reasonably cooperate with you in enforcing our contractual terms against other users who have misused your personal data.

11. Sensitive personal data

We only collect or process sensitive personal data where directly relevant or incidental to the provision of our Services, for example where -

  1. your profile (including text, photos, videos and other images of you) reveals racial or ethnic origin;
  2. steps taken to monitor or ensure non-discrimination in the provision of our Services involves the use of sensitive personal data; or
  3. actions taken to prevent or detect of illegal activities give rise to the processing of actual or alleged offences.

12. Storage and security of your personal data

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Your personal data is stored in electronic and physical records maintained by us and/or our service providers. Whilst our offices are located in the UK, our services providers may have servers located in a country within or outside of the European Economic Area, whose laws may not provide the same protection for personal data as within the European Union.

Control and Right to access your Personal Data

13.Your rights

You can ask us not to use your data for marketing. You can do this by ticking the relevant boxes on our forms, or by contacting us at any time at info@joboundu.com.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like to access a copy of the information held on you please write to Joboundu, Collective Temperance Hospital, 110, Hampstead Road, London, NW1 2LS or email info@joboundu.com. We can charge you a fee (currently £10) for this service.

However, please note that no information can be released by us until your identification has been verified.

14. Updating Personal Information

If you have provided us with personal information, it is your responsibility to ensure that it is correct and up to date. This will enable us to provide you with the best service possible.

Please contact us as soon as possible at info@joboundu.com if you believe that any information we are holding on you is incorrect or incomplete. We will promptly correct any information found to be incorrect.

Removal of your details from our Site

You may request removal of your profile(s) from our Site at any time. Please see our terms of and conditions.

We may however retain certain your aspects of your profile and other personal details on our internal systems for the purposes of maintaining records of our dealings with you, and ease of re-activating your account should you re-apply. These records general identifying information such as name and email address.

15. Marketing communications from us and third parties

We may send you marketing materials by email, or contact you by telephone for marketing purposes. We will only do this if relevant to the Services provided to you or otherwise with your consent.

If you are a user subscribed to our Site, you will have the option whether or not to receive communications (using our internal messaging system) from certain third party service providers. You may change your mind at any time by updating your profile settings.

If you recommend a friend to us for our Services, we may contact such friend using contact details provided by you in order to enquire whether they are interested in our Services. It is your responsibility to inform your friend that we may contact them in this way and ensure that they are happy for us to do so.

16. Link to other sites 

Our Site contains links to other sites. This privacy policy only applies to this Site so when you link to other sites you should read their own privacy policies.

17. Website Payments

We will retain only Paypal payment details briefly (the duration of time it takes to complete each transaction) whilst bookings are made through our Site. Payment card details are not stored on our servers.

Our Extended Validation Secure Socket Layer software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all personal information including credit card numbers, names and addresses. This encryption has the objective of ensuring that nothing can be read as it travels over the Internet to our chosen fully PCI DSS compliant payment service providers https://www.paypal.com/uk/webapps/mpp/home for processing.

If you experience any payment problems when placing a booking request via our Site, we advise you to resubmit your payment details. If your payment still fails, please contact your card issuer, to ensure there are no problems with your account, before contacting our customer services team.

Please note that all PayPal transactions are subject to the PayPal Privacy Policy which can be found here. Please ensure that you are happy with the terms of the PayPal Privacy Policy if you wish to use PayPal to complete any transactions through the Website.

18. Cookies

Our Site uses cookies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookies Policy [LINK].

19. Our commitment to security

We employ security measures to prevent unauthorized access to information that we collect online. However, we cannot guarantee the security of your personal information.

20. How do we update this privacy policy?

We keep our privacy policy under regular review and we will place any updates on our webpage. This privacy policy was last updated on 29 May 2017.

21. Queries and Requests

If you have any questions  about our privacy policy or information we hold about you please contact us. 

By email: info@joboundu.com. Or write to us at the following address:

Hire Creative Industry Ltd [trading as Joboundu]

Camden Collective Temperance Hospital, 110, Hampstead Road, London, England NW1 2LS